20 posts
Hey guys! Today, let’s dive into the Webex API and how you can leverage it to build your own custom integrations. I recently began exploring the Webex REST…
Hey guys, In this post I will show you one situation I came across this week. Due some attacks we’ve been suffering, we decided to get all blocked…
Hey guys, Today I’m going to talk about a very useful solution, part of the Cisco Collaboration Edge Architecture: MRA.This post is going to be the first part,…
Hey guys, In my last post, I gave you some tips on how pull CDRs out from CUCM using SQL commands (Cisco CUCM – CDR through SQL). Today,…
Hey everybody, Today’s post is going to be quick, but may give you some good tips Last week I got some requests from a Customer, and he needed…
Hey everyone, Today I’m going to talk about a common issue that I believe you’ve already faced in your infrastructure.One way audio happens when you have a call…
Hey guys, In this post, I’m going to show you how to add new gadgets to your Cisco Finesse. It can be any special gadget you may have…
Hey people, Today I’m going to explain the concept of a good feature, called ILS (Intercluster Lookup Service).ILS enables different CUCM Cluster to exchange directory URI with other…
Hi people!In today’s post, I will show you how to configure your UCCX Script to send emails. This can be easily a complement of my last Post (Cisco…
Hey Guys, Today I’m going to show you the step-by-step to create a Script on UCCX, where you can record your own Audio Prompt. The audio is automatically…