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My name is Joao Costa, Brazilian, married, childless and 34 years old. In Brazil, I graduated with a Bachelor’s degree in Information Technology. With around fourteen years of working experience in IT, I started my career in 2007 as Intern in a leading company in the energy sector in Brazil, with approximately 5,000 employees and since then, I have been focused on Microsoft products.
In the past few years I have worked as IT Infrastructure Consultant, focused on Microsoft products such as Windows Server, Office 365, Exchange Server, Azure, Skype for Business, Windows Client. Recently I have also learned the basics of administration in Linux environments (CentOS and RedHat). In March of 2019 I moved to UK and since then I’m working as Support Technician in a multinational company.

Hello, my name is Bruno Falco, Brazilian, 33 years old.
In Brazil, I graduated with a bachelor’s degree in Computer Engineering and Post graduated in Network Engineering.
With around 15 years of experience in IT, I started my career as Intern in a Global Outsourcing company and since then, I have been focused on Cisco Collaboration and its platforms.
Later on I moved to the UK to work for a Global company, where I am responsible to manage all the Collaboration infrastructure, which includes Cisco Unified Communications Manager, Contact Centre Express, CME, Voice Gateways and Sonus SBC.

I have also started learning and deploying projects using Python, Flask and HTML, having opportunity to create some interesting automation and Dashboards, integrating it to UCCX Scripts and CUCM.