Cisco Finesse – Adding 3rd Party Gadgets
Hey guys, In this post, I’m going to show you how to add new gadgets to your Cisco Finesse. It can be any special gadget you may have…
Tag: Contact Centre
3 posts
3 min read
Cisco Finesse – Disconnection Problems
Hi everybody, Today, I’m going to give you a troubleshooting tip about an issue I’ve been facing, on Cisco Finesse. Agents started complaining that they suddenly get disconnected,…
Creating an ODBC connection with UCCX
Hey everybody, Today I want to show you how to create an ODBC connection with UCCX, which can be mainly used for Wallboards/Dashboards. To be able to access…