6 min read
Cisco CME – B-ACD and Auto Attendant services
Hey people, Today I’m going to change the Topic and talk about other thing…… which is the CME. I particularly like CME, and enjoy working on it There…
Category: Cisco
20 posts
Cisco CUCM – AXL API requests using Python
Hey guys, Following my post about the overview of Cisco CUCM – SOAP (read it HERE), I’m going to show you now how to send some basic requests…
UCCX – Queries using Python Script
Hey guys, As promised in my post about ODBC Connection, (you can read it HERE), I’m going to show you how to create a basic Script using Python…
Cisco CUCM – SOAP Overview
Hey guys, Today I’m going to talk about SOAP AXL. A powerful and useful type of communication model. Most of the Cisco Unified Communications Manager (CUCM) APIs are…
3 min read
Cisco Finesse – Disconnection Problems
Hi everybody, Today, I’m going to give you a troubleshooting tip about an issue I’ve been facing, on Cisco Finesse. Agents started complaining that they suddenly get disconnected,…
Media Resources on CUCM (Conference Bridge and Transcoder)
Hi people, In this post I’ll cover a little bit of resources on CUCM, more specifically Transcoding and Conference Bridge. The requirements to have them configured on your…
Creating an ODBC connection with UCCX
Hey everybody, Today I want to show you how to create an ODBC connection with UCCX, which can be mainly used for Wallboards/Dashboards. To be able to access…
Cisco Single Number Reach
Hey guys! Here is Bruno, and I’ll be in charge of the Cisco side of this Blog, more specifically, Collaboration. For my opening post, I’d like to talk…